COVID-19 Coronavirus update 23/3/20
Please find below the latest advice if you think you may have symptoms of Coronavirus:
COVID-19 Coronavirus update 16/3/20
Firstly, now that we have moved to full triage of all appointment requests we’d like to thank patients for being both pragmatic and understanding in trying to avoid coming to the practice unless strictly necessary. We are now reducing the routine non-urgent tasks we would normally carry out, such as reviews of patients with long term conditions, minor surgery and routine blood tests. In an attempt to reduce the footfall at the practice we are trying to do as much as we possibly can over the telephone. However, if you are asked to come down to the surgery, please follow the advice on the posters and whiteboards you will see around the entrance. Please also respect our staff and do not lean through the reception window when dealing with our receptionists. They can catch this virus too.
The Government advice has also changed, and no longer requires travel to be questioned now that it is recognised the virus is in the community. If you have developed symptoms, even mild ones, you should now self isolate for seven days. Therefore please do not call the practice for general advice about COVID-19 as we will direct you to the NHS inform website which is updated with the latest official advice, including how to self isolate, and has a simple questionnaire to help you decide whether it is likely you have contracted the virus.
From the NHS Inform website:
If you have symptoms of COVID-19
If you've developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild.
Phone your GP if:
- Your symptoms are severe or you have shortness of breath
- they worsen during home isolation
- they have not improved after 7 days
You should also phone your GP if you develop breathlessness or it worsens, especially if you:
- are 60 years old or over
- have underlying poor health
- have heart or lung problems
- have a weakened immune system, including cancer
- have diabetes
If your GP is closed, phone NHS 24 (111).
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
Go to https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19#overview for more information.
If you are calling the repeat prescription line please take a second to advise us of your preferred pharmacy and we can arrange for them to collect on your behalf. It helps reduce footfall and is one less chance of you meeting infected people in what will be a potentially high risk environment.
Once again, we’d like to thank all our patients for their patience as we work through this challenge. We will continue to update this website regularly, and you can now follow us on Twitter where we will also update patients as this situation continues to develop. Please note this is for outgoing messages only to provide information to our patients. We will not be able to reply to any attempted contacts made via this account.
COVID-19 Coronavirus update
Due to the evolving situation with coronavirus the practice will now triage every appointment request. Routine appointments with GPs and nurses will not be available as we prepare to deal with what is now officially a pandemic. We have also suspended online booking of appointments meantime. We would therefore ask all patients to please consider alternatives to visiting the practice. Many things can be dealt with by telephone, and we will shortly be offering video consultations for those patients whom we may need to see but not examine. Non-essential procedures will also be curtailed.
If you collect your prescriptions from the practice, you may wish to consider the option of having them collected by your chosen pharmacy, thus avoiding having to enter the practice. As this crisis develops it is important that we protect both our most vulnerable patients and our staff. By minimising their risk we can seek to ensure that we are still available to deliver the healthcare that our patients need. There is no need for panic, but the practice is taking a pragmatic number of steps to manage the risk. We will update this website as the situation continues to develop.
We have also put up some posters at the entrance to our buildings. If you think you may have COVID-19, please respect the advice given. A copy is shown below.